ZeroMovers™ NCOAKeep Your Mailing Lists Current with
National Change of Address Processing
Access 160 million change-of-address records
through our real-time API or batch processing
What is National Change of Address (NCOA)?
National Change of Address (NCOA) is a database and processing service offered by the U.S. Postal Service™ that includes a dataset of about 160 million permanent change-of-address (COA) records. These records are based on change of address forms filled out (using written cards or online) when individuals, families, and businesses move.
The NCOA database used in ZeroMovers™ goes back 48 months, providing comprehensive coverage of recent moves to ensure your mailing lists stay current.
Key Benefits of NCOA Processing
Better Postal Mail Delivery
Since 1% of U.S. residents move each month, unless you regularly check your mailing audience for move updates, your mail may not be delivered. While first class mail may be forwarded, standard mail will not. NCOA processing ensures your mail reaches its intended recipients.
Cost and Time Savings
Undelivered mail is a total waste of money. Correcting returned mail one by one is a cumbersome process—better to start off with the correct address. NCOA processing eliminates wasted postage, printing costs, and the labor required to manually handle returned mail.
Customer Retention
If NCOA is not performed on a regular basis, you can lose touch with customers that have moved. Not being able to reach out to customers increases the chances of customer churn. Keep your valuable customer relationships intact by maintaining current contact information.
Accurate Proximity to a Store or Location
If you are seeking to reach people who live near a physical location, up-to-date address information is critical. NCOA processing ensures your location-based marketing targets the right addresses and maximizes foot traffic from nearby residents.
What ZeroMovers Does Beyond Basic NCOA
ZeroMovers goes beyond simple NCOA matching to provide comprehensive address intelligence:
- NCOA Database Matching: Matches names and addresses against 160 million change-of-address records to find current addresses
- Address Standardization: Formats addresses using official U.S. Postal Service standards for optimal deliverability
- Vacant Address Detection: Identifies vacant properties to avoid wasting mail on unoccupied addresses
- Undeliverable Address Codes: Flags addresses that cannot receive mail, saving you money before you send
What Sets ZeroMovers Apart
Real-Time API Access
Unlike traditional NCOA services that rely solely on batch processing of CSV files, ZeroMovers is available as an API. This means it can easily be added inline to data automation processes, validating and updating addresses in real-time as data flows through your systems.
Flexible Implementation
Whether you need batch processing for existing lists or real-time API integration for new records, ZeroMovers adapts to your workflow. Process large lists through our batch interface or validate addresses one at a time as they're entered into your CRM or website forms.
Implementation Options
Batch Processing: Upload your existing mailing lists for comprehensive NCOA processing and address standardization
Real-Time API: Integrate NCOA validation into your data workflows to update addresses automatically as records are created or modified
Scheduled Maintenance: Set up regular automated processing to keep your database current without manual intervention
Get Started with ZeroMovers NCOA
Stop wasting money on undeliverable mail and losing customers to outdated addresses. Contact us to learn how ZeroMovers NCOA processing can improve your mail delivery rates and keep your customer relationships strong.